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Operational Risk Management

Financial institutions have recognised, and to an extent have attempted to manage, operational risk for many years. However the introduction of an operational risk-specific capital charge has dramatically focused attention on improving operational risk management techniques, and on compliant treatments of operational risk.

And improved operational risk identification, measurement, pricing and control will have real impact on income quality, irrespective of regulatory compliance issues.

Our consultants have advised institutions on best practice operational risk management structures and techniques including:

  • Incorporation of operational risk-specific policies in the institutional policy framework
  • Development of operational risk management processes
  • Development of RCSA methodologies
  • Board-level supervisory, and group control, structures
  • Allocation of regulatory and economic capital to operational risk
  • Pricing operational risk
  • Operational risk-related regulatory and internal compliance
  • Quantitative techniques in operational risk measurement and loss prediction
  • Improving cultural awareness, transparency and rigour in operational risk management

KnowCo runs operational risk management awareness programmes that raise the profile of operational risk, ensuring that bank staff appreciate that mitigating this risk is as important to them as making good lending decisions and giving good customer service. Each individual staff member becomes a front-line op risk manager, and will be eager to highlight any risks to the bank’s reputation or assets arising from op risk.

Contact us to find out about KnowCo “Eyes and Ears” operational risk management awareness programmes.