Our Experience
Our consultants have successfully delivered a wide variety of consulting assignments. An
overview of some of these projects is given below
Leading UK Banks
- Credit card fraud detection system scoping study for the development
of an advanced decision support system for identifying fraud connected with a new credit card product;
- Credit card fraud detection system development. Now in daily live operation,
the decisioning system is one of a suite of decision support systems running on a high
performance symmetric multiprocessing computer connected to a corporate data warehouse;
- Money laundering compliance review of a Top 5 UK bank money laundering compliance
procedures and make recommendations for a best practice procedural and technical response;
- Fraud write-off automation and fraud intelligence automation to help improve the way
the bank deals with fraud write-off transactions;
- Automated referred payment decisioning solution to increase the level
straight-through processing in cheque clearing;
- Advice to a Private Bank on the best way forward in automated credit risk
management as part of the bank’s introduction of two new channels, Call Centre
and Internet Banking.
Finance Houses
- Automated credit vetting process using knowledge-based enhancements to existing behavioural scoring techniques for a consumer retail finance house
- Automated underwriting for an asset-based finance organisation
Leading European Financial Institutions
- Major Swiss Bank — IT services process improvement based on the ITIL government standard for service management and shared service centre disciplines;
- Swiss Data Provider — Review of the efficiency and effectiveness of the IT department. Improvement of the Change Management IT services process;
- Major Greek Bank — Definition of new IT strategy and infrastructure to support a 24x7 multi-channel banking service, as part of a programme of reengineering their IT services;
- Swiss Insurance Organisation — IT infrastructure review as part of a merger with a retail bank;
- Swedish Post — Project management of the technical architecture for a Retail Branch Delivery System;
- Dutch Bank — Project management of the technical architecture for a new client/server banking platform;
Leading Insurance Companies
- Definition of systems and processes for new personal investment products and services,
including advice on Customer authentication and verification, for a global
Insurance company as part of their development of an innovative new business-to-consumer
internet-based wealth management service;
- Defining the IT infrastructure as part of a major programme to support insurance company’s strategic business objectives;
- Design and development of a knowledge-based customer file de-duplication system for automated cleanup of an insurance group’s Central Customer File;
- Advice on the technical architecture for the integration of the legacy applications for a major insurance company.
Global Asset Management Companies
- Automated compliance checking decisioning system for the compliance department to automate fund restriction checking based on available data on all funds;
- Global IT strategy development;
- Data warehousing strategy based around reusable components in different geographies;
Non-financial Organisations
- Definition and implementation of major UK Government advanced technology transfer programmes;
- Definition and implementation of the change management programme associated with the introduction of new technology for a UK Government department;
- Assessment of the impact of EMU on the products and services business for a global Integration Services organisation;
- Definition of a Service Excellence programme for promoting and assessing Best Practice among customers of a global Integration Services organisation.
For more details of any of these assignments please email us at
knowledge@knowco.co.uk
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